Essay on Interview with a Social Service Manager - 817 Words

It is Friday afternoon and I am walking from the bus station towards Dunkin Donuts to meet Regina Borden, the program coordinator of healthy family services of the Catholic Charity. I see white Toyota pulling up in front of me. Behind the steering wheel I see women in her fifties waiving her hand on me very warmly. I new it is her, Regina Borden, the person I am waiting for. Quite short, thin lady with a blond curly hair got out of the car. She walks towards me and shakes my hand. I could have invited you to my office, but actually I manage three organizations, so I have three offices, and I exactly didnt know in which one I would be this afternoon, so I thought it would be the best just to meet you here. Is that ok?†¦show more content†¦As a program coordinator of healthy family services of the Catholic Charity she oversees five people who are involved with actual direct care while she works with them on one on one supervision and discuss the actual case. She is also most likely involved with an administration work like developing policies and guidelines. She also has to attend the team meetings with department of social services and school departments. Borden as a program coordinator says that the goal of the organization is to prevent and neglect teen mothers. The organization is based on a national level and works with various groups based on recommendation from hospitals and schools. The purpose of the organization is to develop positive pa rent skills, where organization has to search for the family profile of the patient. It requires a lot of patience and resistance, and thats what is challenging. says Borden. She states that productivity and ability to value people is the most important part of it however it can be very depressing sometimes especially if they dont get the positive feed back. Seeing someone to get better and meet their goals are the most challenging parts of it. It all depends on how you measure it. It is always good to see someone to make 5 steps instead of ten. High expectations, no results. says Borden. As a negative part of the organization inShow MoreRelatedMarketing Analysis Of Amazon.com, An E Tailer Giant1182 Words   |  5 Pagesopen is Customer Service Manager and they currently need to hire sixty to help manage the 2000 customer service team members. Customer Service Managers are at the forefront of every customer’s experience with the e-tailer. Just as Amazon.com’s leadership follows a smart business model, it must also develop and utilize a Recruiting and Staffing strategy to ensure they attract and retain quality Customer Service Managers. Amazon.com prides itself on exceptional customer service so it is extremelyRead MoreCase Analysis : Stef Sailor 947 Words   |  4 PagesStef Sailor is an owner and manager of a Subway store located in DeWitt, Iowa. In high school, I worked under her supervision for three years. 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